Meet Our Team

Jim Shortridge

I have been with this agency since April 2011 and I’ve been in and around the insurance industry for quite a while. I live to be a blessing for others; that is my main focus behind everything I do. I’ve been a public speaker for many years and enjoy conversing with people from all walks of life.

I grew up in Oklahoma City and have a master’s degree from Concordia. When I am not working, I like to watch movies and sports and I love attending Oklahoma City Thunder basketball games. I also enjoy getting involved in the community and church activities. I volunteer with Teen Recovery Solutions and am passionate about helping today’s youth.


I have been with the Jim Shortridge Agency since November 2011. The best part about my job is meeting new people and helping them gain peace of mind knowing they are properly covered and protected.

I’ve grown up and lived in Oklahoma City my entire life. I graduated with a bachelor’s degree in marketing from the University of Central Oklahoma. I really enjoy spending time with my family, being involved with my church, and reading a good book. I danced for 13 years and still love it! I am also bilingual.

I love my dog, Mozzy! I love all animals, especially dogs. I am passionate about animal rescue and anything benefitting animals.


I have been with the Jim Shortridge Agency since April 2017. I love the fact that I am in a professional atmosphere where there are ethics and honesty as I have a passion for helping people.

I was born and raised in Oklahoma City, OK. I have a bachelor’s degree in business from Oklahoma City University. I am also Bilingual in Spanish.

Some of my guilty pleasures include making desserts, I love to bake! I also enjoy reading and binge watching TV, and spending time with my family, especially my grandson!

In my spare time, I volunteer helping recovering drug addicts.

Erica Gonzalez
Customer Experience Professional

I grew up in McAllen, TX. I am the youngest of four siblings.

I was a 9-1-1 operator in Texas and an Administrative Assistant to the Police Chief. I am new to the insurance industry, and I have learned a lot of information in these past three months. I love my job and the people I work with. Insurance can be hard to understand for most people, so I strive to understand it as best I can so I can explain it to the customer with ease. I like helping people and ensuring they have the best coverage for their families and themselves. Personally, what I enjoy is making my customers feel understood and heard when they have questions or concerns.

I love Jesus, and I love serving in my church and my community. On weekends, I like spending quality time with my kids and catching up on things I might have missed during the week. I volunteer in my church and help with community events.

Customer Experience Manager

I grew up in Moore, OK, and attended the original Moore high school. My mom was an insurance agent, and I would help her during spring and summer breaks when I was a teenager. I’ve been working in Allstate agencies since 1989. What I most love about my job is helping people while getting to know them and their families.

Fun facts about me: I love my family and will tell anyone who’ll listen about my grandsons and my doodle Samson. I also love reading and scary movies! On the weekends you’ll find me hanging out at home with my husband & doodle Samson, or watching our grandson’s play sports.


I was born in Bangkok, Thailand, and lived in Oklahoma since 1979. I attended OSU and graduated with a degree in Computer Science. I enjoy hanging out with my three cats, Hoyt, Kismet, and Chichi, and my two guinea pigs, Snickers and Kitkat. I worked for Hartford for ten years before joining the team in February 2023.

I want to ensure that my customers get the right coverage for their needs for the best price I can offer. Working in an agency versus directly for the carrier allows me to get to know my customers better than working for a large corporation.

Besides work, if I’m not binge-watching true crime series or listening to podcasts about true crime, I like to travel. I also like to play Dungeons and Dragons, and do geeky things! I’m also pretty crafty. A Jill of all trades. Duct tape princess!

When I can, I like to go on road trips or a cruise. And, if there’s a good musical in town, I’m there.